Thank you very much for using “Manga DX+.”
We regret to inform you that “Manga DX+” will be terminating its service as of Monday, December 2, 2024, at 12:00.
The entire operations team deeply apologizes to our valued users for this sudden announcement.
We would like to express our heartfelt gratitude for your patronage up until now, and we sincerely apologize for reaching this conclusion.
Schedule Leading Up to Service Termination
Notice Regarding Service Termination (This Announcement)
Wednesday, October 2, 2024, at 12:00
Suspension of “Volume Reading” Sales
Wednesday, October 2, 2024, at 12:00
*Volumes that have already been purchased can still be read until the end of the service.
*Pressing the “Purchase using items” button will result in an error screen, and purchases can no longer be made. Coins will not be consumed when this error occurs.
Suspension of “Premium Coin” Sales
Suspension of “Premium Coin” Sales
Wednesday, October 2, 2024, at 12:00
*Premium Coins currently in your possession can still be used until the end of the service.
Service Termination Date
Monday, December 2, 2024, at 12:00
Regarding Refunds for “Premium Coins”
Following the termination of the service, refunds for unused “Premium Coins” will be processed in accordance with Article 20, Paragraph 1 of the Payment Services Act. Detailed instructions regarding the refund process will be provided at a later date via in-app notices and the official “Manga DX+” website.
To Users Who Own Purchased “Volume Reading” Content
Users who own purchased “Volume Reading” content are eligible to apply for coupons usable on the e-book distribution service “BOOK☆WALKER,” calculated based on the amount of “Premium Coins” spent on those purchases.
Please review the details below.
*The coupons can only be used for works published by Shonengahosha.
For users who purchased “Volume Reading” content, we will accept applications for coupons usable on the e-book distribution service “BOOK☆WALKER,” calculated based on the amount of “Premium Coins” spent on those purchases.
Coupons will be issued in increments of 500 yen.
For example, if the amount of “Premium Coins” used for your purchase is less than 500 yen, a 500-yen coupon will be issued. If the amount is 500 yen or more and a fraction occurs, it will be rounded up to the next 500-yen increment.
[Examples]
・501 yen worth of “Premium Coins” → 1,000 yen worth of coupons
・1,501 yen worth of “Premium Coins” → 2,000 yen worth of coupons
Because of this calculation method, the total value of the issued coupons may exceed the actual amount of Premium Coins you have spent.
Coupon Application Period
Wednesday, October 2, 2024, at 12:00 – Tuesday, December 31, 2024, at 23:59
*Please note that if you do not request a coupon within the above period, you will be excluded from this procedure.
How to Apply for Coupon Issuance
Please fill out the necessary information (such as your “Manga DX+” User ID and email address) accurately via the coupon application form URL below and submit it.
https://forms.gle/7VoGc7rTHBD3VAz46
How to Receive Your Coupons
Applications will be processed sequentially after submission.
The coupons will be sent to the email address you entered at the time of application.
We plan to send the coupons to the email address you entered by Friday, February 28, 2025.
If you have not received them after the deadline, please contact us at “cs_manga-dx@skyfall.co.jp”.
Contact Information for Coupon Inquiries
“Manga DX+” Operations Team
Email: cs_manga-dx@skyfall.co.jp
Important Notes
To verify user data for various inquiries, please refrain from deleting or reinstalling the app until you have successfully received your coupons.
If you are changing your device, please make sure to complete your account registration within “Manga DX+” before initiating any data transfer.
Personal information entered during the coupon application will be used strictly for the purpose of processing coupon issuance and responding to inquiries.
Coupon distribution is scheduled to begin sequentially from November 1, 2024, onwards, but please note that it may take some time to complete depending on circumstances.
If there are details in your application that require confirmation, our team may reach out to you. Users whose details cannot be fully confirmed will not be eligible for coupon issuance.
Depending on your email security settings, our emails may be blocked. Please adjust your settings to ensure you can receive emails from cs_manga-dx@skyfall.co.jp.
Upon completion of the application, it is deemed that you have understood and agreed to the purpose of this response and the terms of use, and applications cannot be canceled.
The dates and times listed above are subject to change. We appreciate your continued cooperation until the procedure is fully completed.
Although the remaining time until service termination on December 2, 2024, is short, we hope you continue to enjoy “Manga DX+.”
October 2, 2024 From the entire “Manga DX+” Operations Team
